WebOct 22, 2009 · 21 October 2009 at 10:56AM. jenlan Forumite. 7 Posts. I'm currently a Scottish Power dual fuel user and managed to rack up a large £120 credit after last winter. I rang SP up end of March and asked for my £120 back - which I got without any fuss within 1 week of asking (they return the money via x2 cheques rather than direct debit). WebCash customers Requesting a refund If you have supplied us with accurate meter readings, and your credit balance is £5 or more, then we'll automatically refund your credit balance. …
Scottish Power Complaints Ombudsman: See if We Can Help
WebJun 24, 2024 · The process for requesting a credit refund from a supplier is: Contact the supplier by live-chat or phone. Explain how much credit you would like refunded. Be prepared to give current meter readings. If a supplier says they will not give you a refund on your current credit balance, they must explain why. WebFeb 16, 2006 · Getting a refund from Scottish Power 16 February 2006 at 11:50AM in Energy 2 replies 4.2K views Rubber_Duck_4 Forumite 178 Posts I have recently changed energy … how to serve hard in tennis
Support Centre - ScottishPower Community
WebMay 17, 2024 · If you’re in credit, you can ask for the cash back at any time and your supplier is obliged to refund it in full, unless it has ‘reasonable grounds’ to hold on to it. If your supplier refuses your request for a refund, and you don’t agree with its reasons for doing so, you can take your complaint to the energy ombudsman. WebMar 31, 2024 · You can get in touch with the complaints department by calling the Scottish Power contact number below within the hours advertised, or you can send an email to the specified address. By phone: 0800 074 1985. By email: to [email protected]. By post: to Scottish Power Customer Services, 320 St Vincent Street, Glasgow, G2 5AD. WebNov 11, 2024 · There are several different ways that you can find out if your energy supplier owes you an energy refund: Online If you pay your energy bills online, simply log in and check your account balance. Paper bills If you receive paper bills, your latest bill should tell you if you are in credit. Contact customer service how to serve malva pudding